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Best Chatbot Software (Updated April 2025)

ConsumerVoice.org helps consumers make smarter buying decisions. Let our independent expert reviews and data-driven shopping recommendations help you find the chatbot software that's right for you.

2,848 Reviews
  • Geotargeting
  • Proactive Chat
  • Live Chat
  • Multi-Channel Communication
  • Canned Responses
10.0
Outstanding
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1,692 Reviews
  • Combines live chat & chatbots in one easy-to-access tool
  • Engage visitors in real time using personalized messages
  • Connects seamlessly to Messenger, Instagram, & email
  • Accessible on desktop & mobile for increased flexibility
  • Try Tidio for free with no commitment required
9.4
Excellent
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1,081 Reviews
  • Chatbot
  • For Sales Teams/Organizations
  • For eCommerce
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
9.1
Excellent
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2,500 Reviews
  • Customizable Branding
  • Email Management
  • Alerts / Escalation
  • Knowledge Base Management
  • Live Chat
8.9
Good
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Top Rated Chatbot Software

2,848 Reviews
  • Geotargeting
  • Proactive Chat
  • Live Chat
  • Multi-Channel Communication
  • Canned Responses
10.0
Outstanding
Shop Now

Top Rated Chatbot Software