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Best Help Desk Software (Updated April 2025)

Start offering world-class support to your clients by using one of the top help desk software solutions. Designed to filter unassigned tickets, track traffic, and boost customer satisfaction, these highly reviewed and rated options can do all this and more from inside a convenient platform. Let the experts at ConsumerVoice help you find the best help desk software and see how you can provide faster, more helpful responses to your end-users today.

1,953 Reviews
  • Award-winning help desk software trusted by 200k customers
  • Make customers happy via text, mobile, phone, email, & live chat
  • Can be easily modified to meet growing business needs
  • Built-in automations help reduce effort per ticket by 15%
  • Enjoy a free 30-day trial period
10.0
Outstanding
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1,106 Reviews Read Review
  • Get going in minutes with help desk software that is ready out-of-the-box
  • Streamlines conversations into a single queue so nothing is missed
  • Easily escalate bugs, respond to changes, & delivery great service
  • Set-up automations for repetitive tasks to lighten the workload
  • Provides a 100% free trial for up to 3 agents
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9.3
Excellent
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3,732 Reviews
  • Context-aware help desk software that puts customers first
  • Includes an omnichannel to respond to customers across media platforms
  • Automates repetitive manual actions for faster response times
  • Features an AI assistant to help self-service customers
  • Budget-friendly solution for teams of all sizes
9.0
Excellent
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2,307 Reviews
  • Cloud-based help desk software for superior customer support
  • Includes access to omnichannel chat, bots, & self-service solutions
  • Utilizes powerful automations to reduce repetitive tasks
  • Enjoy 360-degree customer view & guided resolutions
  • Offers a free 21-day trial period for new users
8.2
Good
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Top Rated Help Desk Software

1,953 Reviews
  • Award-winning help desk software trusted by 200k customers
  • Make customers happy via text, mobile, phone, email, & live chat
  • Can be easily modified to meet growing business needs
  • Built-in automations help reduce effort per ticket by 15%
  • Enjoy a free 30-day trial period
10.0
Outstanding
Get Started

Top Rated Help Desk Software